Terms of service

1. Who these terms are with

TalentBridge is provided by [LEGAL ENTITY NAME] (company number [COMPANY NUMBER]). By creating an account you agree to these terms. If you are agreeing on behalf of an employer, you confirm you are able to bind them.

2. What the service does

TalentBridge helps a recruitment agency run a hiring pipeline and share progress with its clients through a link, without those clients needing an account. It is not an applicant sourcing service, a background-check provider, or a system of record for employment or payroll.

3. Your account

Keep your sign-in details to yourself and tell us promptly if you think someone else has them. You are responsible for what happens under your account, including anything done by people you invite into your workspace. Owners and admins can add and remove members at any time; removing someone ends their access immediately.

4. Your data, and your responsibilities as its controller

You keep ownership of everything you put in. We process candidate data on your instructions, as your processor — you are the controller, and you are responsible for having a lawful basis to hold and share each candidate’s information, for telling candidates how their data is used, and for honouring their requests. We will help you meet those requests.

Share links are credentials. Anyone holding one can see what you chose to put on it, with no password unless you set one. Send them only to the people you intend, set a passcode or expiry where the data is sensitive, and revoke a link when it is no longer needed. Choosing what to share with a client — and whether a candidate is shown anonymously — is yours alone.

5. Acceptable use

• Do not upload data you have no right to hold or share.
• Do not use the service to discriminate unlawfully in a hiring decision.
• Do not attempt to reach another workspace's data, probe the service for weaknesses without our written agreement, or work around its access controls.
• Do not send bulk unsolicited email through it.
• Do not resell or white-label the service without our agreement.

We may suspend an account that breaches this, and will tell you why.

6. Availability

This is early software and we offer no uptime commitment. We will make reasonable efforts to keep it available and to warn you before planned interruptions, but features may change or be withdrawn. We keep backups but you should not treat TalentBridge as your only copy of anything you cannot lose. You can export your pipeline data at any time.

7. Email sent on your behalf

The service can email interview invitations and a weekly reminder to your clients. That mail goes out under our sending domain unless configured otherwise, and you are responsible for the content you cause to be sent — including the accuracy of the addresses you enter.

8. Fees

Where the service is provided free of charge, we may begin charging with reasonable notice, and you may close your account instead. Any paid plan will be described at the point you agree to it.

9. Ending it

You can stop using the service and ask us to close your account at any time. We may end your access for a material breach of these terms, or with reasonable notice otherwise. On closure we delete your data as described in the privacy policy; export anything you want to keep first.

10. Liability

Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud. Subject to that, we are not liable for lost profits, lost business, or hiring decisions you make using the service, and our total liability is limited to the greater of the fees you paid us in the twelve months before the claim, or £100.

The service is provided as-is. We do not warrant that it is free of defects or that its reports and forecasts are accurate — they are calculated from the data you enter, and a projection is an estimate, not a promise.

11. Changes

We may update these terms. If a change materially disadvantages you we will give reasonable notice, and continuing to use the service after it takes effect means you accept it.

12. Law

These terms are governed by the law of [e.g. England and Wales], and its courts have exclusive jurisdiction. Questions to [SUPPORT EMAIL].